Mother's Day 2024 Turnaround TimesUpdated a year ago
Delivery by 5/11/24*
Photos must be submitted within 72 hours after you order and no later than 4/2. Turnaround time on orders placed with photos before deadlines is 5-6 weeks. Orders need to be submitted by the deadlines listed below.
Any orders placed after the deadlines outlined below or approved after the cut-off of 4/14 cannot be guaranteed for delivery.
Pieces with Photos for Custom Silhouettes
Standard UPS Ground Shipping – Mar 31 (free over $275)Expedited Shipping – April 2 (flat fee of $45 within the USA)
*Proofs need to be approved by 4/14.
Pieces with Silhouettes on File
Standard UPS Ground Shipping – April 7Expedited Shipping – April 11
*Proofs need to be approved by 4/14.
Birthstone Jewelry
Standard UPS Ground Shipping – April 5Expedited Shipping – April 12
Ready to Gift/Ship Pieces (non-custom)
Standard UPS Ground Shipping – April 22Expedited Shipping – April 26
Expedited Services can speed up the turnaround by 1 week. (Excluding Framed Prints).
INTERNATIONAL SHIPPING
All international orders for Mother's Day delivery need to be placed by March 31. Orders placed after this date cannot be expedited and may not make it to your destination by Mother's Day.
If you didn't upload photos with your order and are looking to email them, please send them to [email protected] with the order number on the subject line. We do not start on your order until all photos have been received.
As always, subscribe to our newsletter for additional deals and promotions leading up to Mother's Day!
CARRIER INFORMATION
Based on the deadlines provided by UPS, we will adhere to the following dates for shipping out final pieces for guaranteed delivery**:
- All orders are shipped via UPS Ground (standard and free shipping) will leave our studio no later than Friday, May 3rd.
- All orders with Expedited Shipping ship via UPS 2nd Day Air and will leave our studio no later than Wednesday, May 8th.
**Please note, we are not responsible for any carrier delays. We will make every effort to have your piece leave our studio with enough time to arrive to your destination with your chosen shipping option.