I need my piece soon!Updated 2 years ago
While we do everything in our power to speed along the process, our jewelry is all custom made to order and takes time. We offer several options that can speed along the process:
- Use a stock silhouette
- We have a wide range of already created silhouettes, both people and pets. You can add your own personal touch by having them engraved!
- Use a previous silhouette
- If you've ordered with us before, we save all previously created proofs. If you plan on ordering, you can purchase a Digital Silhouette beforehand to keep on file.
- Expedited Services
- Expedited Services can offer a "cut in line" in front of other orders. We will prioritize your piece to try and meet your deadline. If you have a specific deadline, please let us know (either in order notes or by emailing us at [email protected]) as soon as you're able so that we can operate accordingly. This can speed up the process by approximately 1 week, depending on time of year.
- Expedited Shipping
- You can purchase Expedited Shipping at checkout when you place your order.
- Sneak Peeks
- Sometimes orders are too close to your desired deadline for us to get everything finalized and too production, we can offer digital Sneak Peeks where we put together a preview of the product you're ordering and your already approved custom silhouette with a special note that you can print and provide as a "what is to come" gift.
- Gift Cards
- Our gift cards are delivered 100% digitally and instantly!
The sooner you let us know, the more we are able to make adjustments to try and meet your deadlines. We are always happy to answer questions and help you determine the best course of action and what we are able to do to help! As a reminder, if you are ordering a custom piece please keep an eye on your inbox for your proof. We never send a custom piece to production without first sending you a proof to review. The sooner you review and approve your proof, the sooner we can send it to production.
At this time, we are not able to speed up production on any international orders.
If you do not need or want a custom silhouette, we offer many Ready to Gift items!